Privacy Policy

Last Updated: June 1, 2024

Elton d.o.o., the owner of the website www.bernafon.hr, is dedicated to protecting your privacy. This privacy policy details how we collect, use, disclose, and protect your personal information when you use our website and all its features.

Collecting Personal Information

When you visit our website or use any contact or inquiry form, we may collect the following personal information:

• Full name
• Phone number
• Email address

This data is collected solely with your voluntary consent, which can be withdrawn at any time.

Use of Collected Data

Your personal information is used solely to provide services that you requested through our website, such as:

• Responding to your inquiries and questions
• Scheduling free hearing tests
• Providing information about our products and services
• Processing your orders and requests

Your data may also be used to improve our products and services, as well as for internal analysis and market research.

Disclosure of Personal Data

Your personal data will not be shared, sold, or transferred to third parties without your explicit consent, except in the following cases:

• When necessary to provide the services you requested, such as shipping products or scheduling services.
• When required to comply with legal obligations or respond to legal demands.
• When necessary to protect our rights, property, or safety, as well as the safety of our users or the public.

Security of Personal Data

We take all reasonable measures to protect your personal data from unauthorized access, use, or disclosure. Your data is stored on secure servers and protected by various technical and organizational security measures.

Your Rights

You have the right to request access, correction, or deletion of your personal data held by us. You also have the right to restrict the processing of your data and the right to data portability. You can exercise these rights by contacting our data protection officer at elton@bernafon.hr.

Changes to Privacy Policy

This privacy policy may be periodically amended and updated to reflect changes in legislation, practices, and technology. Any changes to the privacy policy will be posted on this website with the date of the last update.

Contact Us

If you have any questions, comments, or concerns regarding our privacy policy or the processing of your personal data, please feel free to contact us at elton@bernafon.hr or at Kneza Ljudevita Posavskog 35, 10 000 Zagreb, Croatia.